Payment Policy
At Kdealstra, we strive to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the types of payments we accept, the payment process, and important information related to your transactions.
1. Accepted Payment Methods
We accept the following payment methods for all orders:
- Visa
- MasterCard
- American Express
- JCB
We do not accept payments through checks, money orders, or cash on delivery (COD). All transactions must be made via the approved payment methods listed above.
2. Payment Processing
- Once you select your items and proceed to checkout, you will be prompted to enter your payment details securely.
- All payments are processed via secure third-party payment processors to ensure the safety of your sensitive information.
- Kdealstra does not store or have access to your full payment information. We use trusted payment gateways like PayPal and secure payment processors to handle your transactions.
3. Currency
All prices on our website are listed in USD (United States Dollar). If you are shopping from another country, please be aware that exchange rates may apply, and additional charges may be incurred by your payment provider based on your location.
4. Payment Authorization
When you place an order, Kdealstra reserves the right to verify the payment details provided and ensure the availability of funds. We may contact you for additional information or clarification if needed. Please note that if any issues arise during payment verification, your order may be delayed or canceled.
5. Taxes and Duties
- Sales Tax: Sales tax will be calculated and applied at checkout based on your shipping address. The applicable sales tax rate will be determined by the state or region you are ordering from.
- Customs and Duties: For international orders, customs duties, import taxes, or fees may be applicable. These charges are the responsibility of the customer and are not included in the price of the products at checkout. Please check with your local customs office for any additional fees.
6. Payment Security
We take the security of your payment information seriously. All transactions on Kdealstra are processed through secure, encrypted connections, and we comply with the industry standards for payment security.
7. Order Cancellation and Refunds
- If you need to cancel an order, please contact us as soon as possible. Once your payment is processed and your order is shipped, we cannot cancel it.
- Refunds will only be issued for returned or canceled orders in accordance with our Return Policy. Any issues with payment or order cancellations should be handled promptly to avoid delays.
8. Payment Errors
If you encounter any errors while processing your payment, please verify your payment details, including the credit card number, expiration date, and billing address. If the issue persists, contact your payment provider for assistance or reach out to Kdealstra’s customer support at [email protected].
9. Fraud Prevention
To protect both our customers and Kdealstra, we take fraud prevention seriously. We may ask for additional verification before processing orders that seem suspicious or involve unusually large transactions. In such cases, you may be required to provide proof of identity or address.
10. Contact Us
For any questions or concerns regarding payments, please contact our customer support team:
- Email: [email protected]
- Phone: +1 979-229-4624
- Address: 6400 N Oak Park Ave, Apt 1S, Chicago, IL 60631, United States
By shopping with Kdealstra, you agree to the terms outlined in this Payment Policy. If you need further assistance or have any concerns about your payment, please don’t hesitate to reach out to us. We're here to help!